What is a Care Coordination Centre?

Virgin Care’s proposal for a Care Coordination Centre is a new and exciting approach that will help people to navigate their way through a complex system, accessing all the support available to them without having to repeat their story to lots of different people. 

Virgin Care have just set up a Care Coordination Centre in East Staffordshire but it is too early to evaluate its success at this stage. However, this is a good example of how Virgin Care’s national scale will allow innovation and best practice that has been tested in other areas of the country to be easily replicated in Bath and North East Somerset.