How will Virgin Care be held to account?

As commissioners, the CCG and the Council have a legal responsibility to hold all our contracted providers to account on behalf of the public, ensuring that services provide a high quality of care and deliver value for money for the tax payer.  

Virgin Care will be required to deliver a set of outcomes for the health and wellbeing of the local population and will publish their performance against these outcomes using an online dashboard which everyone will be able to see. They will also be subject to regular inspections by the Care Quality Commission (CQC) with the results made publically available online.

Virgin Care will be subject to the same public accountability as any other independent provider delivering publicly-funded services. Freedom of Information requests relating to the services provided by Virgin Care can be submitted to the CCG or the Council and these will be dealt with in line with our current FOI procedures.